Everything is going great. Our business customers are satisfied. We have value. The sun is shining each day. We are waking up on the right side of the bed. Everyone is smiling. Business relationships are good. We are starting to swagger. Complacency, also seems to be settling in. What is wrong with this picture; other than we are in it. “All things come to he/she who waits.” Some of these things may not be good. Change in business relationships produce market changes. In a dynamic business system, change is constant. Business leadership should have the on button on all of the time, seeking to enhance creativity, innovation and value. So now what?